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Shipping Policy

Processing times, packing, insurance, and international delivery notes.

Last updated August 15, 2026

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Please review with counsel. This text is a boutique starting template for ElbeeGems. Update business details, jurisdiction, timelines, and payment terms before relying on it for live sales or advertising.

Processing

Orders are typically prepared within 2–5 business days after payment clears. One-of-a-kind and inquiry-confirmed pieces may require additional verification time — we will notify you if so.

Carriers & insurance

Gems ship via reputable carriers with tracking. High-value shipments are insured for transit when available. Signature on delivery may be required.

Packaging

Stones are packed discreetly for security. Outer packaging will not advertise high-value contents.

Domestic delivery

Estimated delivery windows appear at checkout when rates are available. Delays caused by carriers, weather, or customs are outside our direct control; we will help track and resolve issues.

International orders

  • Buyers are responsible for customs duties, taxes, and import rules in the destination country.
  • We may request additional ID or documentation for international high-value shipments.
  • Some destinations may be restricted; we reserve the right to cancel and refund if we cannot ship legally or safely.

Risk of loss

Title and risk generally pass when the carrier delivers to the address you provided (or per carrier confirmation of delivery). Use a secure address where someone can receive the package.

Questions

Shipping questions: elbeegemsales@gmail.com · +1 555 1234.

ElbeeGems

Rare hand-cut gemstones — color, cut, and character, one stone at a time.

+1 555 1234

elbeegemsales@gmail.com

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A note from the atelier

This boutique is still in development

Thank you for visiting while we finish the vault. Gems, pages, and checkout are still being polished — a few details may shift as we set the last facets.

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